Sr. Account Manager

Anoki AI, a pioneer in AI solutions for connected TV (CTV), is seeking a talented Sr. Account Manager to ensure customer success via superior pre-sales support, campaign relationship management, and incremental/upsell/renewal activities. This is a prime opportunity to join a key innovator in the CTV space early on and to gain experience in the revenue lifecycle.

The ideal candidate is enthusiastic and entrepreneurial, with a demonstrated track record of supporting pre-sales activities to help win business and managing successful customer relationships. They are passionate about delivering results for their customers and work well with cross-functional team members to drive adoption of Anoki AI’s advertising solutions.

What You’ll Do

• Pre-Sales: Proposal Process
  
  • Drive RFP/RFI processes in order to win new business, working alongside sellers
  • Create impactful response to RFPs/RFIs, including strategy, feasibility, pricing, campaign elements, and supporting documentation
  • Collaborate with Operations on pricing, feasibility, and technical requirements
  • Lead proposal build process, with collaboration from sellers
  • Ensure that proposals are strategic, compelling, and creative
  • Manage internal proposal library
• Post-Sales: Customer Relationship Management
  
  • Generate insertion orders, ensuring alignment with proposal
  • Establish expectations and KPIs via client kick-off call & internal alignment
  • Complete & manage internal deal sheet, including IO details, KOC information, tags, targeting segment generation, study management, and other documentation
  • Communicate expectations with Operations
  • Establish client reporting access
  • Confirm launch of campaigns with screenshots & establish reporting cadence
  • Monitor campaign performance and alert Operations of optimization needs
  • Send client reporting on regular cadence, including post-campaign reporting
  • Provide Finance with campaign details for monthly/end-of-campaign invoicing
  • Cultivate productive relationships with customers to expand Anoki’s usage across your territory, navigate troubleshooting, and effective client communications
  • Ensure that all customer engagement with Anoki is exceptional

What You Bring to the Table

• 5 - 7 years of relevant CTV, programmatic, and/or ad tech account management, client service, or customer success experience
• Passion for contextual advertising, ad tech, digital media, and AI
• Ability to thrive in a fast-paced, primarily remote environment and a desire to build from the ground up
• Adaptability & resilience, with the ability to pivot quickly and persevere through challenges
• Excellent communication skills, knowledge of the digital media landscape, inherent motivation to succeed, and persistence
• A team player who can thrive in a start-up environment
• A strategic thinker with energy and enthusiasm for account growth and customer success
• Proficiency in Google Workspace (Sheets, Documents, Slides); Hubspot is a plus
• Ideally, proficiency in Gemini, ChatGPT, Google Workspace, with experience in crafting custom proposals and managing deals that drive renewal and increased revenue 
• Bachelor’s degree preferred

About Anoki

Anoki AI is a pioneering AI company revolutionizing the world of connected TV (CTV), from content discovery to advertising and engagement. Anoki AI empowers content partners, CTV platforms, and advertisers to connect with their target audiences with unparalleled precision for maximum impact. Our suite of innovative solutions - ContextIQ (AI-powered contextual CTV advertising), Live TVx (AI-enhanced native FAST service), and CreativeAI (GenAI for video ad creation and personalization) - harnesses the power of cutting-edge AI to deliver hyper-personalized viewing experiences that seamlessly integrate high-quality content and contextually relevant and dynamically customized ads that resonate deeply with viewers. Learn more at anoki.ai.